Cancellation Conditions

Cancellation Policy

Customer: party requesting and ordering the service
Supplier: A.D.O. Services s.r.o. — provider of the service

Reservations may be cancelled at any time, subject to the following conditions.

Personal Cars & Minivans (vehicles up to 3,500 kg)

Prague transfers:
Cancellation less than 2 hours before pick-up — 100% of the total price will be charged.

Outside Prague — single day service:
Cancellation less than 12 hours before pick-up — 50% of the total price will be charged.

Outside Prague — multi-day service:
Cancellation less than 12 hours before pick-up — the equivalent of one day's service will be charged.

Minibuses, Buses & Limousines

Prague transfers:
Cancellation less than 48 hours before pick-up — 50% of the total price will be charged.
Cancellation less than 24 hours before pick-up — 100% of the total price will be charged.

Outside Prague:
Cancellation less than 168 hours (7 days) before pick-up — 50% of the total price will be charged.
Cancellation less than 48 hours before pick-up — 100% of the total price will be charged.

We work every day to make our passengers
safe, happy and satisfied.