Cancellations must be submitted in writing to info@adoprague.com.
Cancellation Fees
Complaints must include the booking reference, description of the issue and requested resolution.
Approved refunds will be returned using the original payment method unless otherwise agreed.
A.D.O. Services s.r.o., Prague, Czech Republic.
Name, email, phone number, billing details and travel information.
Order fulfilment, transport services, legal compliance and customer support.
Card data are processed by certified providers and not stored by A.D.O. Services.
Data are retained only for the legally required period.
Access, correction, deletion, portability and complaint rights under GDPR.
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Services are delivered at the agreed date and time and invoices are sent electronically.